Getting Started
Onboarding Requirements
We review your business upfront so there are no surprises after approval. Here is exactly what to expect.
Our underwriting process is designed to be thorough, fast, and transparent. We ask for the right documentation upfront, personal guarantees are not required, and our team moves quickly once everything is in. Below is a breakdown of what you need and what to expect at each stage.
Documentation
Traditional Processing
- Driver's License
- Voided Check
- Processing Statement if Available
- Website Information for e-commerce
High Risk Processing
- Driver's License
- Voided Check
- 3 mos. Processing Statements
- 3 mos. Bank Statements
- Website Information for e-commerce
Possible Documents Required
- 2 Years Financials
- Customer Agreement / Invoice for Future Deliverable Merchants
Personal Guarantee
Personal Guarantees are not required.This allows for the easy onboarding of verticals such as:
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•Non-Profits
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•Corporations
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•Government Entities
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•Professional Corporations
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•Schools and Universities
SLAs
Underwriting Exceptions Response
MID / TID Activation
- 24 to 48 hours after approval
Account Updates
- Immediately
- Price changes are done immediately and take effect the next day
Partner Support
- Typically same day but always within 24 hours