Industries
Payment partnerships, loan repayment technology, and lending programs that extend what your institution can offer.
Disruptive Payments works with banks and credit unions in ways that go beyond traditional merchant services. We serve as a strategic payment partner across three distinct areas where financial institutions can expand their capabilities, reduce operational burden, and create new revenue opportunities.
Many banks are unable or unwilling to provide merchant services to businesses in high risk industries. Rather than turning these customers away, financial institutions can partner with Disruptive Payments to serve those merchants. We handle the underwriting, compliance, and processing while your institution maintains the relationship.
Loan collection is one of the most labor intensive processes in banking. Disruptive Payments brings MessagePay, an SMS loan repayment platform, to financial institutions looking to dramatically improve collection rates, reduce call center volume, and increase member satisfaction.
When your institution reaches the limits of its lending capacity or credit criteria, Disruptive Payments can extend that capability. Our lending programs operate outside traditional bank constraints, allowing you to serve clients who fall just beyond your parameters - and share in the P&L on those opportunities.
Los Angeles Federal Credit Union (LAFCU), a $1.2 billion institution serving over 75,000 members, implemented MessagePay to address the burden of manual loan collections. Their results were transformational.
LAFCU went from approximately 3,000 loan payments annually to over 25,000 per year. Despite the massive increase in payment volume, call center traffic actually decreased by approximately 6,000 calls, freeing staff to focus on higher value member interactions like loan applications and account openings.
"If there's one trick up your sleeve, if there's one automation, one product, one vendor, one solution, or one strategy that will help your organization in collections and you don't know one to use, I'm going to give you a very powerful one: It's called MessagePay."
Art Sookazian, Vice President of Special Services and Risk Management, Los Angeles Federal Credit Union"It hits the main points: it posts in real time, and members can text the payment. So they're actually responding to a text message with one word, and boom, the payment hits their loan in real time. That kind of sophistication is huge."
Art Sookazian, LAFCUDisruptive Payments is not a competitor to banks and credit unions. We are a partner. Whether your institution wants to expand the services available to existing clients, recover more loan revenue with less staff effort, or extend lending to borrowers just outside your credit box, we work alongside you to create programs that benefit your members and your bottom line.
Our partnership model is designed to be transparent, flexible, and additive. We focus on creating new revenue and new capabilities without adding operational complexity to your team.
Contact our team to explore how Disruptive Payments can support your bank or credit union.
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